Management Solutions

Management Solutions

The multitude and complexity of IT environments increases continuously. The reasons include the influence of cloud technologies, increasing number of technical stand-alone solutions and the steady rise of quality, flexibility and availability requirements. We assist our customers in designing and implementing innovative and sustainable solutions that actively contribute to optimizing the IT environment and lowering the costs. We use verified products designed for overall integrated solutions to accomplish our tasks.

Cloud

Traditional or Cloud

Regardless whether you contemplate a traditional datacenter or a state-of-the-art cloud-platform approach, we will provide the necessary assistance. All solutions will be conceptualized and implemented to meet your individual requirements. If you would like to take the first step toward public or hybrid clouds, we will gladly assist you in generating the best possible value without excessive effort and risk.

Alert

Monitoring

Proactive monitoring of your IT-environment is the key to a successful IT system. We will monitor your base infrastructure and applications regardless of the respective manufacturer and technologies with the aid of the System Center Operations Manager (SCOM) and the Microsoft Operations Management Suite (OMS). The collected and analyzed data is processed a visualized for the respective teams and consumers.

Process

ITIL-Processes

The primary goal of every IT-department is to sustainably improve the IT system quality and lower the cost. With our long-term experience in this area, we will support you in your process development and implementation with the System Center Service Manager (SCSM) system. You can count on our expertise ranging from asset and configuration management to classic incident, problem and request fulfilment management up to change und release management.

Cart

Self-Service

We will help you with the conception of your own self-service solution based on the System Center Service Manager (SCSM) and our ITSM-portal, which was developed specifically for this purpose, to provide more control for IT consumers and take the pressure of the It department. Various offers, which can be purchase by consumers and implemented with a standardized business process are available in a service catalog.

Automation

Automation

In order to lower costs and optimizing configuration quality, repetitive processes should be automated. With Service Management Automation (SMA), Azure Automation (AA) and System Center Orchestrator (SCORCH) Microsoft provides three tools to meet those requirements, regardless whether simple or highly complicated processes should be automated.

Report

Dashboards and Reports

The products used for our solutions collect numerous data. We will assist you in correlating existing data and implement visualization with classic reports, data cubes or dashboards.