Privacy policy

Thank you for visiting our website itnetx.ch and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the statutory provisions of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). The following privacy policy serves to fulfill the information obligations arising from the FADP and the GDPR. These can be found, for example, in Art. 19 ff. DSG and Art. 13 ff. of the GDPR.

Owner or person responsible

The controller within the meaning of Art. 5(j) FADP and Art. 4(7) GDPR is the person who alone or jointly with others determines the purposes and means of the processing of personal data. The controller pursuant to Art. 4 no. 7 GDPR is also the recipient of the personal data within the meaning of Art. 4 no. 9 GDPR. Any third-party recipients are identified separately.

With regard to our website, the owner or controller is:

itnetX (Switzerland) AG
Industriestrasse 46
8152 Glattbrugg
Switzerland
E-Mail: info@itnetx.ch
Phone: +41 848 99 00 00

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Message indicating whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the requirement of good faith (Art. 6 para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable the website to be delivered. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Restriction, objection, correction and deletion options

You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. Below we explain what happens to this data:

Application form

• What personal data is collected and to what extent is it processed?

  The data entered by you in the form fields of the application form and uploaded, if applicable, will be processed to fulfill the purpose stated below.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

• Purpose of data processing

  The purpose of data processing is to check and process the application documents you have uploaded via the form.

• Duration of storage

  The data will be deleted as soon as the application has been processed and there is no longer a legitimate interest in storing the application data. Your application documents will therefore be deleted after 6 months at the latest if no employment relationship is established.

• Right of objection, processing, correction and deletion

  You can restrict processing at any time in accordance with Art. 18 GDPR, object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  The information in the application form is required for sending and processing the application. If you do not fill in the mandatory fields or do not fill them in completely, your application cannot be sent or processed.

Booking request form

• Scope of the processing of personal data

  We will process the data you enter in our booking request form (date, number of persons, etc.) to fulfill the following purpose.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

• Purpose of data processing

  A pre-contractual exchange of information is necessary in order to check your booking so that we can prepare a possible subsequent conclusion of contract.

• Duration of storage

  The data will be deleted as soon as it is no longer required for processing the booking and there are no longer any statutory retention obligations.

• Right of objection, processing, correction and deletion

  You can restrict processing at any time in accordance with Art. 18 GDPR, object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  The information in the booking request form is required in order to process your booking properly. If you do not fill in the mandatory fields or do not fill them in completely, we will not be able to process your booking request.

Contact form(s)

• What personal data is collected and to what extent is it processed?

  The data entered by you in our contact forms, which you have entered in the input mask of the contact form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the requirement of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or conduct or express consent).

• Purpose of data processing

  We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form. Please note that we may also send you e-mails to the address provided in order to fulfill your contact request. The purpose of this is so that you can receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation e-mail is not obligatory for us and is for your information only.

• Duration of storage

  After your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.

• Restriction, objection, correction and deletion options

  You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  The use of the contact forms is voluntary. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not complete the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to a lack of information.

Newsletter registration form

• What personal data is collected and to what extent is it processed?

  By registering for the newsletter on our website, we receive the e-mail address you enter in the registration field and, if applicable, other contact details, provided you give us these via the newsletter registration form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the requirement of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or conduct or express consent).

• Purpose of data processing

  The data entered in the registration form for our newsletter will be used by us exclusively for sending our newsletter, in which we provide information about all our services and news. After you have registered, we will send you a confirmation e-mail containing a link that you must click on to complete your registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 FADP.

• Duration of storage

  You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe, provided that there are no statutory retention obligations. Your data will also be deleted by us immediately if your registration is not completed. We reserve the right to delete your data without giving reasons and without prior or subsequent information.

• Restriction, objection, correction and deletion options

  You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are necessary in order to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not complete the mandatory fields, we will not be able to provide you with our newsletter service.

Appointment booking form

• Scope of the processing of personal data

  The data you enter in our appointment booking form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

• Purpose of data processing

  We will only use the data collected via our appointment booking form to process appointment requests received via the appointment booking form.

• Duration of storage

  Your appointment booking will be deleted by us immediately 12 months after the appointment has been scheduled, provided there are no statutory retention obligations. We reserve the right to delete your data without giving reasons and without prior or subsequent information.

• Restriction, objection, correction and deletion options

  You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  It is necessary to use our appointment booking form if you wish to book an appointment with us online. You must provide certain mandatory information to book online. If you do not complete the mandatory information, your appointment booking cannot be accepted or processed.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

The disclosure of data to third parties depends on the scope of the activities or offers of our website or our business model described below.

In principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, public bodies and authorities as well as private individuals, who are entitled to it due to legal provisions, court decisions or official orders as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are attacked.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code). We also use the following web trackers to analyze visits to this website:

• Google

  We use the Google service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  We use Google to be able to load additional Google services on the website. The service is used to provide additional Google services, such as the required data processing for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to their Google account.

  The service or we collect the following data for processing purposes: Background data stored in the Google user account or with other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the end device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Google Ads

  We use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  Google Ads is an advertising system with which we can place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, they will be taken to our website. In order to be able to measure the success and remuneration of Google Ads advertisements, Google Ads measures the success of the advertising measure when our website is accessed. Our website processes the data provided by Google Ads in order to analyze and improve our advertising measures and to calculate any remuneration that may be due. Your data may also be used for remarketing purposes if you have given your consent.

  For the processing itself, the service or we collect the following data: Data on the advertising interests of site visitors, interactions of site visitors with advertising relating to our website, data on visits to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the end device used, the IP address and the user's browser and other data from Google services for the provision and refinement of Google advertising relating to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualization of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve. Further information on the responsible handling of business data can be found at https://business.safety.google/privacy/.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Google Analytics

  • Scope of the processing of personal data

    On our website we use the web tracking service of Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, Website: https://www.google.com/ (hereinafter: Google Analytics). As part of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimize our website and make it more accessible. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyber attacks. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymized collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent by clear affirmative action or behavior) in accordance with Art. 13 para. 1 FADP and Art. 6 para. 1 lit. a GDPR.

  • Purpose of data processing

    Google will use this information on our behalf to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data processed by us from these cyber attacks.

  • Duration of storage

    Google will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations. In any case, the deletion takes place after expiry of the retention obligation.

  • Objection and deletion options

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and install the available browser plug-in. You can find Google's security and data protection principles at https://policies.google.com/privacy.

• Google Analytics (Google Signals)

  We use the Google Analytics (Google Signals) service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  Google Analytics is a web tracker that analyzes the behavior of site visitors and their interactions with our website and provides us with evaluations and forecasts about the content and products of our website and their popularity (so-called tracking). We have integrated Google Analytics so that the service can compile an analysis of the surfing behavior of site users. For this purpose, Google collects the page interactions of page visitors with our website and any existing information resulting from the reading of cookies or other storage technologies and prepares it statistically for us. Google Analytics uses data processing technologies that make it possible to track individual site visitors and their interaction across devices and sessions with other Google services such as the Google Ads advertising network. Data from other Google services is also used to close data gaps using machine learning technologies, modeled statistics and forecasting functions and to compile comprehensive statistics on the content of our website. If Google Analytics is activated on our website, the data collected by Google Analytics is transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transferred to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. Personal data is also transferred to the USA. We carry out the analysis using Google Analytics in order to constantly optimize our website and make it more accessible. This is a so-called reach measurement.

  For the processing itself, the service or we collect the following data: Data on the interactions of page visitors with the content of the website, data on the handling of the services displayed on our website, data from external Google services, insofar as they interact with our website, such as advertising data or data on behavior in relation to advertising, data on the rough geographical origin, the browser used, operating system and other information on the end device used, if necessary across devices and regardless of the session.

  Google Analytics will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. Insofar as individual interactions of site visitors make it possible to subsequently establish a personal reference to specific actions, we will delete the collected data when the purpose has been achieved. The data will be deleted at the latest when it is not subject to any statutory retention obligations. As a rule, we will delete this data after 12 months at the latest. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://tools.google.com/dlpage/gaoptout?hl=de also offers an opt-out option.

• Google Tag Manager

  • What personal data is collected and to what extent is it processed?

    On our website we use the Google Tag Manager service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, Website: https://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform for executing and controlling other web services and web tracking programs in a bundled manner by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are executed using Google Tag Manager, analyzes your surfing behavior (so-called "tracking"). This data sent by individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately in this privacy policy. You can find more information on data protection for the tools integrated in Google Tag Manager in the relevant section of this privacy policy. When using our website with activated integration of Google Tag Manager tags, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. With regard to the web services integrated via Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymized by Google Tag Manager before transmission by means of IP anonymization of the source code. Google Tag Manager only enables the anonymized collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent by clear affirmative action or behavior) in accordance with Art. 13 para. 1 FADP and Art. 6 para. 1 lit. a GDPR.

  • Purpose of data processing

    On our behalf, Google will use the information obtained via Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.

  • Duration of storage

    Google will store the data relevant to the function of Google Tag Manager for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations. In any case, the deletion takes place after expiry of the retention obligation.

  • Objection and deletion option

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link http://tools.google.com/dlpage/gaoptout?hl=de download and install the available browser plug-in. You can find Google's security and data protection principles at https://policies.google.com/privacy.

• Gstatic

  We use the Gstatic service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and load required catalog files in advance. In particular, the service loads background data for Google Fonts and Google Maps.

  As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Microsoft Clarity

  We use the Microsoft Clarity service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, 18 Dublin , Ireland, e-mail on our website: kunden@microsoft.com, Website: https://www.microsoft.com/de-de. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  The service enables us to analyze user behavior. This allows us to make our website more attractive and improve the user experience.

  The certification of the parent company Microsoft within the framework of the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

• NitroPack

  We use the NitroPack service of NitroPack Ltd, 3 Prof. Georgi Bradistilov, entr. A, 3rd floor, 1756 Sofia, Bulgaria, e-mail: support@nitropack.com, Website: https://nitropack.io/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. The transfer and processing of personal data takes place exclusively on servers in the European Union.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  NitroPack is a service we use on our website to improve loading times and overall performance. The service works by optimizing and compressing our website content to deliver it faster and more efficiently. In doing so, NitroPack collects data such as the IP address of visitors, their browser type and the pages viewed in order to further optimize the website.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://nitropack.io/page/privacy.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. By accessing our website, these external providers may receive personal information about your visit to our website. Data may be processed outside Switzerland and the EU. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

• Google Cloud APIs

  We use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  We use Google APIs to be able to load additional Google services on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts fonts and to provide the Google Maps map.

  For the processing itself, the service or we collect the following data: IP address

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy under the data protection responsibility of Google. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Google Fonts

  We use the Google Fonts service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  We use the Google Fonts service to integrate attractive fonts on our website in order to display our website to you in a visually improved version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

  For the processing itself, the service or we collect the following data: Data on fonts, IP address of the site visitor, statistics on the use of fonts and other data from Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Google reCaptcha

  We use the Google reCaptcha service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: https://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  If Google reCaptcha is activated on our website, the data collected by Google reCaptcha will be transmitted to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. Based on specific characteristics and an analysis of the page behavior, the service recognizes whether the input made is an automated input by means of a program (so-called bot) or a human being. The service has three different levels. Either the service automatically recognizes that the input is not automated by a bot or it lets the user select a Captcha checkbox. A third option is to display small image or voice tasks / text tasks that must be solved by the site visitor. Google reCaptcha is a Capcha service that is used on our website for security reasons in order to prevent bots (robot programs) from interacting with our website. Google reCaptcha verifies on our behalf that only humans and not bots can use our website. In particular, this enables us to protect the special functions of our website (e.g. contact forms or other input options such as the login area) from abusive page access.

  For the processing itself, the service or we collect the following data: User behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.

  If you wish to use the input options protected by Google reCaptcha on our website, you must allow the use of Google reCaptcha and, if necessary, solve the corresponding captchas. If you do not fill in the captcha or do not allow the use of Google reCaptcha, you will not be able to use the form protected by the captcha. Alternatively, you can always use our other contact options (e.g. post or e-mail). You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

• Legally ok legal text snippet and modules

  We use the Legally ok legal text snippet service and modules from Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, Website: https://www.legally-ok.com/. Processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there. Processing also takes place in a third country outside the EU. The Commission has issued an adequacy decision for this third country. On the website of the EU Commission (Link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de) you will find a current list of all adequacy decisions.

  The legal basis for the transmission and processing is Art. 31 para. 1 FADP and Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

  With the help of the service, the contents of our legal texts are reloaded onto our website. The current legal texts are reloaded via the integration on our website. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.

  The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

• LinkedIn

  We use the LinkedIn service of LinkedIn Ireland Unlimited Company, Wilton Place, 2 Dublin, Ireland, on our website: info_impressum@cs.linkedin.com, Website: https://www.linkedin.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  When using the Linkedin plugin, we establish a connection to the Linkedin platform in order to give logged-in members of Linkedin the opportunity to interact with us.

  You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy.

  The provider offers under https://www.linkedin.com/help/linkedin/answer/68763?lang=de also offers an opt-out option.

• Microsoft

  On our website we use the Microsoft service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, 18 Dublin, Ireland, e-mail: kunden@microsoft.com, Website: https://www.microsoft.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

  An advertising network is controlled via the service. The service is therefore used to display advertising of all kinds.

  You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list retrieve.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We only store personal data to the extent and for as long as is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in the storage or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in 25 et seq. DSG or Art. 15 para. 1 GDPR, insofar as the information cannot be refused, restricted or postponed by the data controller (see Art. 26 et seq. FADP or Art. 15 para. 4 GDPR). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Art. 32 para. 1 FADP or Art. 16 GDPR, you have the right to demand that incorrectly stored personal data (e.g. address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

In accordance with Art. 17 (1) GDPR, you have the right to request that we erase the personal data collected about you if

• the data is either no longer required;
• the legal basis for processing has ceased to exist without substitution due to the withdrawal of your consent;
• there are no longer any legitimate reasons for processing;
• your data is processed unlawfully;
• a legal obligation requires this.

Pursuant to Art. 17 (3) GDPR, the right does not exist if

• the processing is necessary for the exercise of the right to freedom of expression and information;
• your data has been collected on the basis of a legal obligation;
• the processing is necessary for reasons of public interest;
• the data is required for the establishment, exercise or defense of legal claims.

Right to restriction of processing

Pursuant to Art. 18 (1) GDPR, you have the right in individual cases to request the restriction of the processing of your personal data.

This is the case if

• the accuracy of the personal data is disputed by you;
• the processing is unlawful and you do not consent to deletion;
• the data are no longer required for the purpose of processing, but the data collected serve the assertion, exercise or defense of legal claims;
• an objection to the processing pursuant to Art. 21 (1) GDPR has been lodged and it is still unclear which interests prevail.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP; Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. Data for which we are legally obliged to retain will be deleted after the deadline has expired.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 para. 1 lit. f GDPR (in the context of a legitimate interest). If you have given us your express consent to process your personal data (Art. 6 para. 6 GDPR and Art. 31 para. 1 GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. You only have this right if there are special circumstances that speak against the storage and processing. Data for which we are legally obliged to store will be deleted after expiry of the deadline.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

itnetX (Switzerland) AG
Industriestrasse 46
8152 Glattbrugg
Switzerland
E-Mail: info@itnetx.ch
Phone: +41 848 99 00 00

Right to data portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you. We will provide the data in a structured, commonly used and machine-readable format. The data can be sent either to you yourself or to a controller named by you.

We will provide you with the following data on request:

• Data collected on the basis of consent (Art. 31 para. 1 FADP and Art. 6 para. 1 let. a GDPR);
• Data that we have received from you in the context of existing contracts (Art. 31 para. 2 let. a FADP and Art. 6 para. 1 let. b GDPR and Art. 9 para. 2 let. a GDPR);
• Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller of your choice insofar as this is technically feasible. Please note that we may not transfer data that interfere with the overriding interests of third parties in accordance with Art. 26 para. 1 let. b FADP or Art. 20 para. 4 GDPR, or only to a limited extent.

Notifications to the FDPIC and the right to lodge a complaint

Pursuant to Art. 49 FADP, data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the FDPIC contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can bring about a judicial clarification of the issue in accordance with Art. 32 FADP. As a rule, an action under Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see reference to the contact form above).

Right to lodge a complaint with the supervisory authority pursuant to Art. 77 (1) GDPR

If you suspect that your data is being processed unlawfully on our website, you can of course seek legal clarification of the issue at any time. You also have every other legal option available to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Art. 77 para. 1 GDPR. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.