Carefree IT support with Managed Workplace OneX

We take over the operation of your workplace so that you can take care of the development of your IT infrastructure.

Our Managed Workplace offers you complete management of your IT infrastructure through reliable IT Managed Services. With OneX, our customized Workplace as a Service offering, you benefit from modern technologies and proactive management to run your Modern Workplace efficiently and securely.

You receive a customized strategy that is precisely tailored to the needs of your company - from the basic structure to more complex applications. Rely on itnetX with Microsoft Workplace OneX and transform your workplaces for an efficient, secure and future-oriented working environment.

Challenges in traditional IT

Time-consuming IT administration

Internal departments are very busy with time-consuming routine tasks such as system maintenance and user support.

Lack of expertise in cloud computing

Insufficient know-how makes it difficult to successfully implement complex IT projects and set up scalable IT environments.

Danger from
Cyberattacks

Cyber attacks often exploit configuration errors. Without regular updates to security guidelines, companies are particularly at risk.

Rising
Cost pressure

Maintaining outdated IT systems is expensive. Legacy structures make budget planning more difficult and limit investments in new technologies.

Challenges in traditional IT

Time-consuming IT administration
Internal departments are very busy with time-consuming routine tasks such as system maintenance and user support.

Lack of expertise in cloud computing
Insufficient expertise in the area of cloud computing makes it difficult to successfully implement complex IT projects and set up scalable IT environments.

Danger of cyber attacks
Ransomware and other cyberattacks often exploit configuration errors. Without regular security policy updates, companies are particularly vulnerable to cyberattacks.

Increasing cost pressure
The lifecycle management of outdated IT systems is costly. Legacy structures in particular make budget planning difficult and limit investments in new technologies.

Advantages with Managed Workplace OneX

Reduce costs

You only pay for the IT resources you actually use, with no hidden costs.

Scalable IT

With scalable IT, we can adapt your resources as required and react flexibly to changes.

Time to market & innovation platform

We modernize your IT in the shortest possible time and create a basis for innovation and the use of artificial intelligence.

Maximum security & compliance

We protect your company with zero trust, multi-factor authentication and comprehensive compliance solutions.

Advantages with Managed Workplace OneX

Reduce costs
You only pay for the IT resources you actually use, with no hidden costs.

Scalable IT for dynamic companies
With scalable IT, we can adapt your resources as required and react flexibly to changes.

Time to market & innovation platform
We modernize your IT in the shortest possible time, creating a basis for innovation and the use of artificial intelligence.

Maximum security & compliance
We offer the highest security standards with zero trust, multi-factor authentication and comprehensive compliance solutions to protect your company.

Companies that trust us

"itnetX supported us with their expertise in migrating our association to the cloud and setting up a customized ICT infrastructure. Thanks to their precise resource planning, we were able to optimize our operations and ensure that we always have the ICT resources we need. itnetX is not just a service provider, but a long-term partner that we can rely on in the future."

"itnetX has helped us to modernize our IT infrastructure and optimize processes. By migrating to the cloud and integrating Microsoft 365, we were able to increase our agility and incorporate the highest security standards. itnetX has developed customized solutions for us that are precisely tailored to our needs. We look forward to further joint development."

"The expertise and support of itnetX have enabled us to successfully modernize our IT infrastructure and meet the challenges before and during the Lauberhorn races. Thanks to the customized solutions, we are now more flexible, secure and efficient. itnetX is not just a partner, but a central component of our race preparation and will continue to support us in the future."

"We were facing a number of IT challenges, from a lack of resources to security concerns. With itnetX, we have fundamentally improved our IT infrastructure. The migration of our local servers to the cloud, the transfer to a managed workplace and the introduction of cloud backup were important steps along the way. I am proud of what we have achieved and look forward to working with itnetX in the future."

Voriger

Step 1: Analyze your IT infrastructure

You benefit from a personal contact person who will provide you with comprehensive advice and support in all matters. After a detailed analysis of your IT environment, we work together to develop a customized offer that is tailored precisely to the specific requirements of your business and your information technology.

This is what the Managed Workplace OneX includes

Our modular system allows you to book exactly the support that is tailored to your requirements - customized and without unnecessary extras.

Microsoft 365 Suite:
In addition to Office applications, the Microsoft 365 Suite cloud-based services for all workstations such as SharePoint for document management, Microsoft Teams for communication and collaboration and OneDrive for file storage and synchronization.

Hardware purchase & leasing:
Flexible procurement models for purchasing or leasing make it possible to keep all workstations up to date without high upfront costs. Lifecycle management services such as inventory and predictive maintenance ensure that devices are used optimally.

Device management:
End devices are centrally managed and secured with the help of Microsoft Intune. Automated patch management and Microsoft Defender for Endpoint ensure continuous updates and protection against threats.

Support:
Our IT helpdesk offers you fast and reliable support from a qualified team of experts. High first-time fix rates and flexible service times ensure that your IT runs smoothly.

Microsoft Azure Cloud Services:
The Microsoft Azure Cloud offers scalable virtual machines, managed database services and container solutions such as Azure Kubernetes Service (AKS). High security standards and continuous monitoring by Azure Security Center ensure maximum availability and protection.

Cybersecurity & Compliance:
Our security solutions from Workplas as a service (WAAS) include SIEM systems such as Azure Sentinel and Endpoint Detection and Response (EDR) for proactive threat detection. Compliance services ensure that your IT infrastructure meets current security and data protection standards.

CSP licenses for maximum flexibility

Licensing is handled by the Cloud Solution Provider (CSP) modelthat offers you maximum flexibility. As one of the few direct partners of Microsoft in Switzerland, we offer you customized solutions and direct access to the latest Microsoft products and services.

We adapt the licenses to your current requirements, which also makes this model very attractive in terms of price. We take care of the entire process so that you don't have to worry about a thing. In addition, our customer portal gives you a comprehensive insight into your license usage and other relevant information.

The modules of Managed Workplace OneX

Our modular system allows you to book exactly the support that is tailored to your requirements - customized and without unnecessary extras.

Tenant & License Management

By managing Microsoft Entra ID users and groups as well as Microsoft 365 licenses, we are your service partner when it comes to this, automate administrative tasks and implement compliance guidelines to be complied with. Continuous monitoring and proactive response to alarms ensure that your IT environment is always secure and runs smoothly.

Additional options

Microsoft 365 Copilot: The integration of Microsoft 365 Copilot offers your teams intelligent support directly in the applications they use every day. This saves time and makes it easier to complete routine tasks.
Windows 365With Windows 365, we offer you the opportunity to provide fully-fledged cloud PCs that give your employees access to their personalized Windows environment anywhere and on any device. Thanks to seamless integration with Microsoft 365 and Entra ID, hybrid work environments can be realized effortlessly. This enables centralized management of security policies and permissions via the cloud, while benefiting from the scalability and flexibility of the cloud PC. In this way, we guarantee an optimal user experience with minimal administrative effort.
Hybrid identitiesWith hybrid identities, we ensure seamless integration between on-premises and cloud-based identities, which simplifies access to company resources and increases security at the same time.

Device Management

With Microsoft Endpoint Manager, you have all your workstation devices under control and ensure that they are always up to date and protected against threats. The use of Conditional Access and Multi-Factor Authentication as well as Windows Hello offers your employees a secure and user-friendly working environment. In addition, self-service options for Windows installations enable more efficient use of resources.

Additional options

Mobile Application ManagementWe protect your company data on mobile devices and ensure that only authorized applications are used.
Managed Intune applicationsIntune Apps enable centralized management and protection of end devices, simplifying and automating compliance with security policies.
Cloud PrinterWith a cloud-based printing solution, we optimize and simplify the printing infrastructure, which reduces both costs and administrative effort.
Local adminControlled management of administrator rights minimizes security risks and ensures that only authorized persons have access to critical system functions.

Secure & efficient collaboration

Our collaboration solutions with configuration and management of Microsoft 365 Governance make it possible to optimize collaboration between colleagues. You benefit from end-to-end management and compliance with standards for SharePoint Online, OneDrive for Business, Microsoft Teams and Exchange Online, which minimizes the risk of data loss and security incidents.

Additional options

Microsoft Teams CallingThe integration of Teams as a telephony solution enables your employees to communicate seamlessly and efficiently, whether via chat, call or video. This promotes collaboration and at the same time saves costs for separate telephony solutions.
Exclaimer Email SignatureCentrally managed email signatures ensure a consistent and professional appearance of the company in every email.
Purview Information ProtectionWe secure sensitive data with customized protection measures. You can also define who has access to which information.
AvePoint BackupWith robust backups, we protect your company data from loss and ensure that previous versions can be accessed at any time.
OASE Learning PlatformSupport the development of your team with the integrated learning platform OASE, which efficiently imparts knowledge and makes training success measurable. The platform offers customized learning paths, interactive modules and practice-oriented exercises to ensure that your team is always up to date.

Azure Services

Our Azure services make it easier to manage and optimize the entire cloud infrastructure. With a standardized Azure Landing Zone and robust governance and security baselines we ensure that your Azure environment is always secure, compliant and operational. You can focus on the essentials - developing and operating your specific workloads - while we create and monitor the foundation.

Additional options

Managed cloud server: The flexible cloud servers can be dynamically scaled using technologies such as virtual machines and Kubernetes. Auto-scaling and load balancing ensure optimum performance and reliability, while disaster recovery and geo-redundancy safeguard your applications.
Azure Virtual Desktop: Azure Virtual Desktop (AVD) provides virtual desktops with multi-session support and GPU acceleration that are securely hosted in the Azure cloud. SSO with Azure Active Directory ensures secure, location-independent access and data remains encrypted in the cloud.
Managed SQL Instance: Automated backups and high availability through Always On Availability Groups and protection against threats through integrated security features such as Advanced Data Security.
Hybrid connectivity: With Azure ExpressRoute and VPN Gateway, you can connect on-premises and cloud systems seamlessly and securely. This enables low latency, consistent network and security configurations and flexible workload management.
Azure Service Reports: Use Azure Monitor and Log Analytics for detailed reports on the performance, utilization and security of your Azure environment. These reports help you to make informed decisions about optimizations and adjustments, which leads to continuous improvement of the IT landscape.

Expert advice from itnetX

Our customized solutions are specially designed for digital workplaces. Whether you want to optimize existing systems, integrate new applications or increase security - as an experienced IT service provider, our Workplace as a service (WAAS) will help you identify the right technologies and integrate them seamlessly into your current structures.

Analysis of the current IT environment: Identify weaknesses and potential in your existing systems.
Development of individual solutions: We develop customized solutions based on your infrastructure and the requirements of your company.
Integration of new technologies: Implement innovative technologies and applications to optimize processes and make them more efficient.
Training and onboarding: Our experts ensure that your employees can make the best possible use of the new systems.

Turn your IT into a real success driver and experience how we can work together to future-proof your IT with our services.

Expert advice from itnetX

Analysis of the current IT environment: Identify weaknesses and potential in your existing systems.
Development of individual solutions: We develop customized solutions based on your infrastructure and the requirements of your company.
Integration of new technologies: Implement innovative technologies and applications to optimize processes and make them more efficient.
Training and onboarding: Our experts ensure that your employees can make the best possible use of the new systems.

Turn your IT into a real success driver and experience how we can work together to future-proof your IT with our services.

Microsoft Partner in Switzerland

Our expertise has already received several awards from Microsoft. Our team specializes in the implementation and optimization of Microsoft solutions, particularly in the area of Microsoft Infrastructure Azure.

Find out more about our Microsoft Solutions Partner Designations and how we help companies get the best out of their Microsoft solutions.

Frequently asked questions about Managend Workplace OneX

Can I also book individual services/modules?

Absolutely! At OneX, we have developed a modular and flexible system that allows you to book only the services or modules that meet your specific requirements.

Are there possibilities for integration with existing systems or services?

Naturally. As part of our comprehensive assessment, all your existing systems and services are recorded and thoroughly analyzed to ensure seamless integration. Whether it's existing systems, external services or customized solutions, we make sure that all tools and interfaces are aligned.

How flexible is OneX in terms of changing business requirements?

Our Managed Service OneX is flexible and designed to adapt dynamically to your ever-changing business requirements. That's why we offer a customized solution that takes into account not only your current needs, but also potential future changes. Our experts work closely with you to ensure that our service always delivers exactly what you need and supports your business in the best possible way.

How does itnetX support users in the company?

In the project, we offer adoption (training) for employees, especially when many new tools are introduced. This enables us to ensure smooth integration and acceptance of the new technologies. Our qualified service desk is available during ongoing operations. Our employees speak German, English, French and Italian to ensure comprehensive support and enable communication with users in their preferred language.

How does the onboarding process work?

We use project management methods based on established models and best-practice frameworks. Depending on the project type or customer requirements, we can either use agile methods or a conventional waterfall model. When onboarding to the Managed Service OneX, it is usually advisable to proceed according to a conventional method or at least use the individual steps as a basis for agile planning.

What security measures are implemented?

We consistently implement Microsoft's Zero Trust principles. This means that we implement explicit controls and apply the principle of the lowest possible authorizations. With Zero Trust, we trust no one in the system by default and carefully monitor all activities, regardless of their origin. By applying this strict security model, we ensure the highest level of data security and protect your information from unauthorized access or misuse.

How is the service billed?

Billing is monthly and is based on a transparent pricing model that depends on the scope of the services used and the number of workstations. This gives you full cost control with no surprises.

How does licensing work?

Licensing takes place via the Cloud Solution Provider (CSP) model, which ensures a high degree of flexibility. We adjust the licenses according to your current requirements. This model is therefore very attractively priced. We take care of the entire process for you, so you don't have to worry about a thing. In addition, you receive insight into your license usage and further information via our customer portal.