We support you in the daily operational tasks as well as the maintenance of your environment and services. Our operating models are as flexible and individual as your specific needs. It doesn’t matter whether we provide you with reactive technology support, take on different and previously defined operational tasks in the operated by operating model or even provide a complete carefree package as part of our Managed Service offerings. On the basis of our personal and uncomplicated cooperation, you receive the best and fastest service from us.
IT-Partner: Operation and Support
reinsured - thanks to reactive technology support
Give your own specialists the backing they deserve in IT matters. You choose the desired support and reaction time, we guarantee you fast support in the event of a malfunction and are generally at your side with help and advice. This is the itnetX technology support. Optionally we offer Microsoft Premier Support during 7/24. This allows solutions to be found directly with the Microsoft Engineering Team. You get access to the itnetX Support Team for a monthly fixed price.
relieving and flexible - individual operational support
Our operating specialists take over specifically defined and dynamically adaptable operating services for you in the areas of Azure, Office 365 and Hybrid Cloud. In the event of faults, we take over the fault management with you and work together with other partners. All defined operational services are covered within the monthly service price. Our service managers work closely with you to ensure service quality and value.
at the pulse of time - with the help of Managed Services
By purchasing innovative, secure and standardized managed services, such as Workplace as a Service and Azure Governance as a Service, you can focus on your core business with a clear conscience. Get Managed Services as a carefree package. Operated by the high technical expertise as well as the use of modern service management and operating practices of itnetX. You benefit from our service managers, who work closely with you to ensure service quality and benefits.